Privacy Policy
Privacy Policy
COMING SOON — Clinic to Couch Care™ is preparing for a late 2026 service launch.
Effective Date: July 28, 2026
Clinic To Couch Care LLC (“Clinic to Couch,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through ClinicToCouch.com and related online forms and services. It is provided for informational purposes only and does not supersede or replace our official written policies, procedures, agreements, or applicable legal and regulatory requirements.
By accessing or using our website, you acknowledge that you have read and understand this Privacy Policy.
We may collect information that you voluntarily provide to us through our website, by telephone, in person, or through other direct communications, including:
Name.
Phone number.
Email address, if provided.
Health information related to your inquiry, service request, recovery needs, or care coordination.
Payment-related information necessary to process fees for services.
Any other information you choose to provide in connection with our services.
We may also collect certain information automatically when you visit our website, including:
IP address.
Browser type and version.
Device type and operating system.
Pages viewed.
Date and time of access.
Referring website or source.
Usage data collected through cookies and similar technologies.
We may use the information we collect to:
Respond to inquiries.
Process service requests.
Coordinate and provide services.
Communicate with you regarding your request, account, or services.
Process payments and collect fees for services.
Maintain business and operational records.
Improve our website, systems, and service delivery.
Analyze website traffic and usage patterns.
Comply with legal, regulatory, and contractual obligations.
Our website may collect health information through forms submitted by users. Information submitted through these forms is transmitted to our HIPAA-compliant system through a third-party SaaS solution and is handled in accordance with applicable privacy, security, and confidentiality requirements.
You should only submit health information through designated website forms intended for that purpose.
We do not sell your personal information. We may share information only when necessary and appropriate, including:
With third-party SaaS providers and service vendors that help us operate our website, forms, analytics, communications, payment processing, or business systems.
With our HIPAA-compliant system and related service platforms used to securely manage submitted information.
With payment processors or billing-related service providers as needed to complete transactions.
When required by law, regulation, subpoena, court order, or other legal process.
To protect the rights, property, safety, or security of Clinic to Couch, our clients, or others.
With your consent or as otherwise disclosed to you.
If you submit health information through our website or provide it by telephone or in person, that information may be transferred into our HIPAA-compliant system and handled in accordance with applicable privacy, security, and confidentiality requirements.
We use Google Analytics and similar tools to understand how visitors use our website, improve performance, and support a better user experience. These tools may collect information such as pages visited, time spent on pages, device details, browser details, and general usage patterns.
You may disable cookies through your browser settings, but some website features may not function properly if you do so.
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. Information submitted through our website forms is transmitted to our HIPAA-compliant system through a third-party SaaS solution intended to support secure processing and storage.
However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
We retain information for as long as necessary to fulfill the purposes for which it was collected, provide services, support billing and payment functions, maintain business operations, and comply with applicable state and federal regulations. Our retention practices are governed by company policy and aligned with legal and regulatory requirements.
You may choose not to provide certain information, but doing so may limit your ability to use certain features of the website or receive services. If you need to update information you have submitted, please contact us through the Contact Us page on our website.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our website and services are not intended for children, and we do not knowingly collect personal information from children without appropriate consent where required by law. If we learn that such information has been collected, we will take reasonable steps to delete it.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted means you accept the revised Privacy Policy.
If you have questions about this Privacy Policy or our privacy practices, please visit the Contact Us page on ClinicToCouch.com.