Trusted post-procedure support

for your patients.

Supporting safe transitions from outpatient care to home.

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Many patients undergoing outpatient procedures need reliable transportation and responsible adult assistance, yet not everyone has this support available on the day of their appointment.

Clinic to Couch Care™ fills that gap by providing professional, post‑procedure transportation accompaniment and settling‑in support as a Texas‑licensed Personal Assistance Services (PAS) agency.

Understanding Our Role

Clinic to Couch Care™ provides dedicated, door-to-door support so your patients get home safely and comfortably
We are a Texas-licensed Personal Assistance Services agency providing help with everyday needs during the trip home and initial recovery period
Our trained Care Attendants assist with safety, mobility, and personal support during the transition from outpatient care to home
We complement your discharge plan by offering reliable, responsible accompaniment after sedation or outpatient treatment, helping reduce day-of cancellations tied to escort gaps
Unlike rideshare services, we stay with the patient from your clinic to the comfort of their home, ensuring they are safely inside, settled, and know what to do if they need assistance
Clear escalation: if a patient's condition changes, we contact your office or the patient's care team, and we escalate immediately when needed.

Transportation Accompaniment

Escort assistance from the discharge area to the vehicle
Support getting in and out of the vehicle
Attentive accompaniment during transport
Assistance entering the residence safely
One-way or round-trip service available

Post-Discharge Settling-In Support

Mobility and walking assistance
Safety observation during the initial recovery period
Meal and hydration support
Medication reminders and assistance with self-administered medications
Non-medical supervision, reassurance, and companionship

Designed to Support Outpatient Practices

Our service model helps outpatient practices keep schedules on track while supporting safe, confident discharges:

Reduce day‑of‑procedure cancellations tied to transportation or escort gaps
Increase discharge flexibility for patients who live alone or lack local support
Help patients follow their discharge instructions at home during early recovery
Provide an added layer of reassurance for vulnerable patients and those who live alone

Professional Standards

Clinic to Couch Care™ maintains:

Operates under Texas HHSC licensure standards
Care Attendant screening and background checks before client contact
Written policies, procedures, and quality‑improvement practices aligned with state standards
Confidential handling of client information consistent with privacy and HIPAA requirements
Ongoing staff training, competency review, and performance feedback

Trust and Accountability

Here's why your patients can trust us during their most vulnerable moments of recovery:

Texas-licensed. We operate as a Personal Assistance Services agency under Texas HHSC oversight. We are held to the highest standards, not just good intentions.
Screened and background-checked. Every care attendant is screened and background-checked before they have any contact with clients.
Trained for recovery. Trained for recovery days. We hire experienced caregivers and train them specifically for procedure-day support, so they know what to watch for and when to bring in your care team.
Private and discreet. We respect your personal information and proudly uphold our HIPAA privacy practice obligation. We treat your care as your business, no one’s but yours.

Frequently Asked Questions

Are you licensed?

Yes, Clinic to Couch Care™ is a Texas-licensed Personal Assistance Services agency operating under HHSC requirements.

What exactly does your company do?

We partner with your team to handle the non‑medical logistics of discharge so your staff can focus on clinical care and throughput.

Working with your discharge coordinator, our services may include:

Planned transport aligned with your schedule: Coordinating with your discharge team to pick up the patient at the appropriate time and provide safe, door‑through‑door transportation home (one‑way or round‑trip, as arranged).
Escort and settling‑in support: Assisting the patient from your facility to the vehicle, into their home, and supporting safe mobility as they get settled in the environment you have cleared for discharge.
Following your discharge instructions: Staying with the patient for the responsible-adult period your discharge instructions call for, as confirmed at booking, and providing non-medical safety observation and basic recovery support. If a patient who isn't ready to be alone asks us to leave early, we don't simply leave. We work to arrange a safe handoff to the patient's designated contact.

How do referrals work?

Referrals are designed to be easy on your team. Once we have the patient's basic information, procedure details, and expected discharge requirements, we coordinate scheduling, communication, and service delivery directly with the patient or their family.

Will someone receive discharge instructions?

Yes. When authorized by the patient and permitted by the facility, our care attendant participates in the discharge handoff, receives the written discharge instructions on the patient's behalf, and confirms the non-medical requirements, like how long a responsible adult should stay, with your discharge team.

Are caregivers background checked?

Yes. Every care attendant undergoes background screening, onboarding, and training before being assigned to a visit.

Are you HIPAA compliant?

Yes. We maintain policies and procedures designed to protect patient information and support HIPAA compliance.

Referral Coordination

We aim to make coordination simple for providers and discharge teams. Services are scheduled in advance alongside the patient’s procedure appointment. We welcome the opportunity to discuss how our services may support your patients and discharge workflows.

Servicing Frisco, Plano, Prosper, Celina, Allen, McKinney, and portions of The Colony

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